202 South Mill Street Clio, MI 48420  Local: (810) 687-3060
Customer Reviews
WILLOW COTTAGE FLOWERS AND GIFTS
Local Clio, MI florist
Average Customer Rating: 4.9 of 5 stars. (94 reviews)
Date: Jun 09, 2023
Name: Sherry D

State/Province:MI

The flowers were a last minute gift. Willow cottage made sure they were delivered on time and they were gorgeous. Wonderful florist.
Debbie's Reply:
Date: Jun 09, 2023, 10:02 pm

Thank you so much for the nice review !
Date: Feb 21, 2023
Name: Shannon S

State/Province:MI

I’ve ordered from you many times and you guys always do a phenomenal job. Keep up the beautiful work!
Tina's Reply:
Date: Feb 22, 2023, 2:15 pm

Thank-you for your review, feedback, and continued business!
Date: Feb 06, 2023
Name: Terri D

State/Province:MI

Won’t be getting future business from our family. We gave you $100+ to work with and we’re very disappointed in the arrangement you sent. Terribly disappointing.
Debbie's Reply:
Date: Feb 08, 2023, 5:08 pm

So sorry you were disappointed..I wish you would of called us. The whole $100 did not go into the planter it was $80 plus $15 delivery plus 5.70 tax as we had told you. Since the kalancho did not look nice to put in the planter we called you & we actually sent a much bigger planter that was $95 with the red carns. So you actually got $15 more in value & it was very nice size. I was very surprised when I seen what order there was a complaint on. It was a 12 inch basket with at least 7 nice plants in it. Was far bigger then the picture you had picked out.Note: Floor plants give you more show
Date: Aug 30, 2022
Name: CANDICE M

State/Province:MI

Great place did a phone order on line and was delivered as ordered and on time. Will definitely use them again if i need service in the area.
Date: Apr 25, 2022
Name: Toni B

State/Province:MI

Willow Cottage Flowers takes great pride in making sure the flowers they deliver are the very best. I received flowers as a get well gift from here and they were the most beautiful I’ve ever seen, When placing orders in the future I know I’ll be ordering from Willow Cottage Flowers. Thank you very much!
Date: Mar 08, 2022
Name: Melissa B

State/Province:TN

Very happy with sympathy arrangement.
Date: Dec 25, 2021
Name: Sylvia M

State/Province:MI

Wonderful service delivered within minutes
Date: Oct 31, 2021
Name: Kathy B

State/Province:NC

Thank you very much for the beautiful flower arrangement you madey mom foe her 96th birthday. They were beautiful! Thank you also for putting in the purole flowers like I had asked for. My Mom loved them also!
Date: Oct 30, 2021
Name: Denise S

State/Province:NH

Very impressed with willow cottage flowers, fresh beautiful flowers, called when what I ordered wasn't in stock and what they put together was much better then the online choice, awesome customer service.
Date: May 24, 2021
Name: Janet F

State/Province:MI

Such a nice birdhouse with an arrangement but really don’t know what to do to take care of this.
Debbie's Reply:
Date: May 24, 2021, 11:21 pm

Hi Janet, just do not over water it because there is no drainage. Usually watering twice a week, when the dirt starts to feel dry.With a mix of plants medium sunlight works best.Thank you for the nice review
Date: May 09, 2021
Name: ROGER W

State/Province:MI

Flowers for Mother's Day were very nice. Like supporting local business.
Date: May 09, 2021
Name: Keith R

State/Province:VA

Just would like to thank the entire staff of Willow Cottage Flowers. The flower arrangement was beautiful .
Date: Apr 08, 2021
Name: Jessica B

State/Province:MI

Care for the flowers was provided in feedback email not when delivered.
Debbie's Reply:
Date: Apr 08, 2021, 4:01 pm

Thank you for your review & for bringing to my attention that our websight host generated feedback email said to cut your flowers every day. I have suspended the feedback email as I do not agree with the wording that was provided for our customers.
Date: Apr 03, 2021
Name: Michelle D

State/Province:MI

Fast delivery. My friend was surprised and loved the bouquet. I will definitely keep you in mind for future deliveries!
Date: Mar 14, 2021
Name: Julia S

State/Province:MI

I had flowers delivered to my mother in law for her birthday. They were beautiful, on time, and good quality. Thank you!
Date: Feb 17, 2021
Name: Irma M

State/Province:MI

The arrangement was beautiful and was delivered in a timing manner
Date: Jan 26, 2021
Name: Lisa R

State/Province:MI

Excellent customer service and beautiful arrangements. Thank you for taking care of my needs with such short notice. Highly recommended
Date: Jan 26, 2021
Name: Vicki Kay A

State/Province:MI

Absolutely beautiful flowers!!!!
Date: Jan 15, 2021
Name: Joan W

State/Province:MI

Your flowers are always beautiful.
Date: Dec 21, 2020
Name: Sandi W

State/Province:MI

Flowers were beautiful and my daughter was very happy!
Debbie's Reply:
Date: Dec 21, 2020, 9:22 am

Thank you so much for the nice review & thank you for giving us your order !
Date: Dec 18, 2020
Name: Barb B

State/Province:TN

When living out of state and Mom has a 90th birthday, you want it right. I thank Willow Cottage for doing a beautiful job and helping me to make my mom happy from a distance! They added the extra touches I asked for and delivered for the time I asked. Thank you, again!!
Debbie's Reply:
Date: Dec 19, 2020, 11:03 am

thank you for the nice review & for your order.
Date: Nov 09, 2020
Name: Tina S

State/Province:MI

Flowers are beautiful & were delivered quickly.
Date: Sep 28, 2020
Name: Debra G

State/Province:FL

I always choose Willow Cottage Flowers and Gifts because their flowers are fresh, arrangements are always beautiful, and they have exemplary customer service! They make every occasion special and unique!
Debbie's Reply:
Date: Sep 28, 2020, 2:59 pm

Thank you so much for the wonderful review ! We truly appreciate it & thank you for your business
Date: Aug 07, 2020
Name: Karen M

State/Province:MI

Arrangement was beautiful!
Date: Jul 27, 2020
Name: Diann P

State/Province:MI

Basket is beautiful!
Date: Jun 29, 2020
Name: Catherine K

State/Province:IL

From out-of-town so ordered online. Process was easy. Flowers delivered on time and very beautiful. Recipient loved them and I was happy with them as well. One of the reasons I chose Willow Cottage was because I could get next day delivery. Extremely happy with my choice.
Debbie's Reply:
Date: Jun 29, 2020, 1:12 pm

Thank you so much for the nice review & for choosing us for your floral needs !
Date: Jun 01, 2020
Name: Beverly L

State/Province:MI

I had a last minute order for 2 grave site arrangements and I needed to travel far with them. The arrangements were absolutely beautiful! And they were packed in a box for travel - it worked out perfectly! Thank you so much!
Date: May 23, 2020
Name: Alicia K

State/Province:OH

I accidentally messed up the address and they were SUPER accommodating and helpful!!
Date: May 19, 2020
Name: Carrie F

State/Province:MI

Excellent service over the phone and the flowers were so beautiful. You made our day for my dad's burial service extra special. Can't thank you enough!
Debbie's Reply:
Date: May 20, 2020, 1:02 pm

Thank you so much for the review & letting me know
Date: May 11, 2020
Name: Bekah D

State/Province:MI

It was a very beautiful arrangement and has lasted over a week.
Date: Apr 25, 2020
Name: Dana G

State/Province:MI

Excellent service over phone during the Covid period
Date: Mar 27, 2020
Name: Joy S

State/Province:MI

The family loved this arrangement. It was very beautiful.
Date: Feb 28, 2020
Name: JAMES J

State/Province:MI

Very pleased with this experience, easy online order, delivered to perfection, I really appreciate the great service.
Debbie's Reply:
Date: Feb 29, 2020, 8:09 am

Thank you for the great review & we are so glad you were happy with everything. Looking forward to helping you again. Debbie
Date: Feb 21, 2020
Name: Paul R

State/Province:IL

The bouqet arrangement was beautiful! my mom absolutely loved them! Thanks so much for the great customer service with delivery and customization!!
Debbie's Reply:
Date: Feb 22, 2020, 9:01 pm

Thank you for the nice review. Glad she liked her flowers !
Date: Jan 04, 2020
Name: Paula C

State/Province:TX

excellent service
Date: Nov 16, 2019
Name: Amira H

State/Province:MI

The flowers were beautiful AND fresh!!! My friend loved them!
Date: Sep 13, 2019
Name: Kristie S

State/Province:MI

Delivered on time.
Date: Sep 10, 2019
Name: Kevin A

State/Province:MI

Delivered on time and looked great. Wife was happy.
Debbie's Reply:
Date: Sep 12, 2019, 8:55 am

Thank you so much for the great review. We are glad you & your wife were happy !
Date: Jul 20, 2019
Name: Debra L

State/Province:MI

I was thrilled with the service. The flowers were top notch quality.
Debbie's Reply:
Date: Jul 20, 2019, 2:40 pm

Thank you very much, we appreciate your wonderful review !
Date: May 12, 2019
Name: Marcela L

State/Province:SC

Mother's day flowers delivered were beautiful and were the ones I ordered :) Navigation through website and the order process were easy, and prices were good too, much better than USAA with discount due to their high service fee. Apparently, my mom-in-law knows the shop and owner, who is a lovely lady. And they rescue kitties!! Thank you, I will be back!
Debbie's Reply:
Date: May 12, 2019, 8:16 pm

Thank you for the wonderful review ! Yes, I know Pam, she has been into my store. I have several kitties that I rescued that live with me at my flower shop & I network to help kitties & dogs at night
Date: May 10, 2019
Name: Abbie L

State/Province:KY

I'm beyond pleased with my online purchase and delivery. I have a tradition of giving my Mom a flowering plant for Mother's Day and I thought that tradition would be lost because I relocated out of state. Willow Cottage helped me keep the tradition alive by meeting my special request for color, delivered a healthy plant in full bloom, and included a charming handwritten card of well wishes to my Mom. She was so impressed that she'll be a new customer too!
Date: Apr 10, 2019
Name: Lisa D

State/Province:CO

Ordered a bouquet online for my relative. It turned out fabulous!! Very pleased. Thank you!
Date: Mar 17, 2019
Name: Debra F

State/Province:MI

Flowers were beautiful, delivered on time. Sister loved them so much, she plans to shop there.
Date: Jan 28, 2019
Name: James S

State/Province:MI

No issues . On time delivery and special instructions were followed.
Date: Dec 28, 2018
Name: Jeffrey P

State/Province:MI

The arrangement was beautiful, thank you
Date: Dec 05, 2018
Name: Cindi C

State/Province:MI

Awesome service, I was late in calling, and they got the order delivered for me. Have used in the past, will use again.!
Date: Oct 26, 2018
Name: Michele I

State/Province:MI

Expensive but all florists are. The flower arrangement was very pretty.
Debbie's Reply:
Date: Oct 29, 2018, 9:24 am

Glad you liked your flowers.Sorry you feel we are expensive, I know we have much lower prices then most do. The picture you picked out was priced at $49.95 and you upgraded to $54.95 and we have a $7.00 delivery charge. I take pride in our reasonable prices.
Date: Oct 23, 2018
Name: rebecca r

State/Province:FL

Everything on the order was fine, except for the card that was typed out to my daughter. On the Internet when I wrote what I wanted the card to say I used two heart emoji’s when it was typed out there was 2 question marks where the hearts were suppose to be. So needless to say when she received it, the card read I love you always?? Like it was a question. Embarrassing for her and I wasn’t happy about that. I can’t brli whoever typed the card didn’t question it and ask me. I would. No one would say that on a card, least if all a mom to her daughter.
Debbie's Reply:
Date: Oct 24, 2018, 9:33 am

We are sorry but the order came to us typed out with 2 question marks. We filled the order as written. We get some unusual cards so this did not appear to be any misprint to us. Very sorry we did not catch it. We appreciate your orders and always do our best.
Date: Oct 10, 2018
Name: Ann K

State/Province:MI

This order was perfect! The receiver sent a picture of it and I was pleased with the appearance of the arrangement. It was beautiful!
Date: Sep 28, 2018
Name: Cathy N

State/Province:MI

Thank you for delivering the beautiful flower arrangement to a friend who was ill. She stated they were absolutely gorgeous!
Debbie's Reply:
Date: Sep 29, 2018, 8:15 am

Thank you for the nice review...glad she liked them.
Date: Jul 23, 2018
Name: Tori M

State/Province:MI

Willow Cottage delivered two beautiful arrangements for an event I coordinated last night. They were lovely in color combination and shape. Thank you for another job well done.
Date: Jul 03, 2018
Name: Daniel E

State/Province:MI

Great service
Date: May 31, 2018
Name: Kelly E

State/Province:MI

Wonderful customer service! They went above and beyond for the arrangement I ordered. Gorgeous bouquet! Will absolutely be ordering from them again for my next occassion!
Debbie's Reply:
Date: Jun 01, 2018, 9:24 am

Thank you so much for the wonderful review. Looking forward to helping you in the future.
Date: May 23, 2018
Name: Irene K

State/Province:VA

Beautiful bouquet. Flowers were fresh and delivered quickly. Hand written note was a nice personal touch.
Debbie's Reply:
Date: May 24, 2018, 9:18 am

Thank you for the nice review ! Debbie
Date: Apr 12, 2018
Name: MARIA B

State/Province:MI

I really liked the website of Willow Cottage Flowers and Gifts and the ease of ordering online. They delivered the order at the requested time, which I appreciate. The family loved the arrangement. They showed me a picture of the arrangement - it was gorgeous. The birdhouse is a beautiful keepsake. Thank you so much for exceeding my expectations. =)
Debbie's Reply:
Date: Apr 16, 2018, 2:44 pm

Thank you so much for the nice review. We look forward to helping you in the future.
Date: Mar 14, 2018
Name: Catalina M

State/Province:IL

Great bouquet and delivered timely.
Date: Mar 04, 2018
Name: Deb B

State/Province:MI

Very nice plant. Was bigger than I expected. Always happy with my purchases from Willow Cottage.
Debbie's Reply:
Date: Mar 05, 2018, 4:06 pm

Thank you for the nice review & for trusting us to take good care of your orders !
Date: Jan 25, 2018
Name: Phyllis B

State/Province:KY

I am in KY ordering items for a funeral in MI. I searched a lot of florists online before calling Willow Cottage. They took the time I needed, ensuring that my order was exactly what I wanted. I called the next morning to add to my order & was greeted like an old friend, completing my order with minimal stress. This is SO important since we cannot always be with our loved ones during their crisis/mourning & these ladies deliver in SPADES!!! I felt like they cared as much about my grieving loved ones as I did & worked tirelessly to be sure that my items arrived prior to the service!
Debbie's Reply:
Date: Jan 26, 2018, 9:31 am

Thank you so much for this wonderful review ! It means a lot to us to hear that our customers were very satisfied.
Date: Jan 11, 2018
Name: Laurel I

State/Province:IL

I am so happy with the flowers we received from Willow Cottage! I needed flowers at the last minute and they sure came through with my order!! I was in Chicago ordering this and my husband and family were at a wake in Michigan. Thank you for all that you did to make this happen! My husband and family were very impressed when they received the beautiful flowers! I highly recommend this business!
Debbie's Reply:
Date: Jan 12, 2018, 11:27 am

Thank you so much for the great review & for trusting us with your flower order
Date: Nov 08, 2017
Name: Catherine H

State/Province:MO

These funeral flowers were just lovely. The angel will go in my brother-in-law's garden as a reminder of his loving wife, my sister. Thank you for making this beautiful tribute for her.
Date: Jun 06, 2017
Name: Avis W

State/Province:MI

Thank you for the beautiful arrangement! Excellent service!
Date: May 11, 2017
Name: Marcia W

State/Province:MI

Excellent service. When they didn't have the product exactly as seen on the website they called to make sure it was okay to send a different color! Personal service is everything anymore! HIGHLY recommend! Thank you.
Date: May 07, 2017
Name: Michelle N

State/Province:MI

Excellent service and products!
Debbie's Reply:
Date: May 07, 2017, 9:42 pm

Thank you for the nice review !
Date: Mar 30, 2017
Name: Donna R

State/Province:TX

Beautiful bouquet. Wonderful communication concerning delivery. Thank you
Date: Mar 03, 2017
Name: Roberta Bobbie P

State/Province:FL

Thank you so much Debbie for making such a nice arrangement on short notice, and for sending me a picture of it. It is hard being out of state, but with the help of your website and your taking the time to speak with me on the phone, you artistically managed a beautiful arrangement. I will always use you in the future and recommend your shop.
Debbie's Reply:
Date: Mar 14, 2017, 8:28 pm

Thank you for the wonderful comments....so glad you were happy with it ...Debbie
Date: Feb 28, 2017
Name: Ernie C

State/Province:MI

Good service.The flowers and all were even nicer than expected.Will be my florist of choice from now on.
Debbie's Reply:
Date: Mar 02, 2017, 10:48 am

Thank you so very much for the great review ! We have a lot of unique gift ideas too so if you have not been in yet, stop by sometime !
Date: Feb 24, 2017
Name: Cheryl G

State/Province:AZ

Great service and beautiful birdhouse arrangement! So nice of them to send us a picture of it. Thanks!
Date: Feb 13, 2017
Name: Ramona M

State/Province:MI

Very beautiful flowers and very fast and hrlpful.
Debbie's Reply:
Date: Feb 13, 2017, 11:54 am

Thank you for the good review !
Date: Feb 02, 2017
Name: Gloria G

State/Province:MO

Good service. Will use again!☺
Date: Dec 18, 2016
Name: Dustin K

State/Province:MI

Very nice looking flowers, and nice people to deal with
Debbie's Reply:
Date: Dec 19, 2016, 12:43 pm

Thank You for the nice compliment
Date: Nov 11, 2016
Name: Michelle P

State/Province:MI

I spoke with my friend for whom the plant I ordered from you guys. She loves it and said it is just gorgeous. I really appreciate your timeliness in delivery and for the exquisite quality of your products!!
Date: Nov 02, 2016
Name: Stephen S

State/Province:MI

Excellent service and flower arrangement. Staff is very friendly.
Date: Oct 04, 2016
Name: Nancy E

State/Province:MI

The Corsages & Boquets were just beautiful. Thank you so much for a great job. Please fax to 586-792-4572 a copy of the bill for Ladies Oriental Shrine that Carol Roy ordered. Nancy Edson, High Priestess. Cell ph:904-545-8070.
Date: Jun 27, 2016
Name: Connie J

State/Province:MI

Beautiful Arrangement! Thank you.
Date: Apr 28, 2016
Name: Shaunda S

State/Province:MI

The process was excellent and the receiver loved the arrangement! Thank you and i will use their services again!
Date: Mar 15, 2016
Name: Jessica m

State/Province:MI

Excellent service
Date: Mar 10, 2016
Name: Victoria B

State/Province:MI

I am very pleased with the service and the plant/statue that was delivered. I definitely plan on using you in the future. You will be my main florist that I use. Thank you!
Debbie's Reply:
Date: Mar 10, 2016, 9:47 pm

Thank you for the nice review, Glad you liked what we sent for you and we look forward to helping you with your floral needs in the future.
Date: Nov 19, 2015
Name: Isabella F

State/Province:MI

Excellent service and great looking flowers!
Date: Nov 19, 2015
Name: Cynthia G

State/Province:MI

I was so pleased with the arrangement. It was better than I expected....Thank you so much!
Date: Nov 19, 2015
Name: Cynthia G

State/Province:MI

I was so pleased with the arrangement. It was better than I expected....Thank you so much!
Date: Jul 15, 2015
Name: ROB L

State/Province:MI

ON TIME AND VERY NICE ROSES.
Date: Mar 14, 2015
Name: Lora Z

State/Province:MI

Thank you for putting together such a beautiful arrangement!
Debbie's Reply:
Date: Mar 14, 2015, 7:27 am

Thank you for the order and the nice compliment !
Date: Feb 18, 2015
Name: M Z

State/Province:MI

Four dozen white and pink roses, arranged with such grace. Everyone at the office stood in a circle around the roses for a good half hour saying how beautiful they are.
Debbie's Reply:
Date: Feb 18, 2015, 9:55 am

Thank you so much for the great comment ! That was our biggest order for Valentines...he must love you tremendously ! especially when you need a cart to wheel it out to your car...LOL
Date: Dec 19, 2014
Name: Megan P

State/Province:MI

I had received flowers a few months back and I fell deeply in love with them. HUGE yellow roses, my favorite! I cannot tell you how many pictures I took of them (wish there was a way I could post them) The man that gave them to me would never tell me where he got them. Just today I got another beautiful arrangement! Red, yellow and white roses, they're on my desk right now. It's a beauty that no one person could ever describe. When the lady walked out of the office I followed her, in hopes I'd see where these gorgeous flowers came from! I did, and it's you!! Thank you!
Debbie's Reply:
Date: Dec 19, 2014, 3:02 pm

Well Thank You I'm glad you found out where they came from !!! We are planning to get a new van soon and then we will put a huge ad on it so you can't miss us !If we fill out the card we put our store info on the back but if the customer fills it out we don't. I think we will get some stamped envelopes !
Date: Dec 01, 2014
Name: Christopher K

State/Province:MI

Amazing Service
Date: Sep 04, 2014
Name: Leslie L

State/Province:MI

Very Nice and quick. Thank You.
Date: Jun 13, 2014
Name: Desiree L

State/Province:MI

Service was very prompt and flowers (when I saw a picture after delivery) were perfect. I was told that the delivery person was energetic and enthusiastic. Our aunt really enjoyed the flowers.
Date: May 30, 2014
Name: Gwenda B

State/Province:MD

The flowers and vase were very nice and thank you for leaving them on the porch as requested.
Date: Apr 21, 2014
Name: Stephanie A

State/Province:MI

Excellent! Asked for a special size & color ribbon and my online order was filled perfectly
Date: Dec 19, 2013
Name: stephanie m

State/Province:MI

This arrangement was lovely. Very happy!
Date: Nov 04, 2013
Name: Rhonda G

State/Province:IN

I ordered the all pink casket spray for my mother in law's funeral and I/we were all so amazed at how beautiful it was. Thank you so very much for the beautiful arrangement, I could not have dreamed of anything so beautiful. Everyone commented on how much they loved the flowers. Thank you again for everything in our trying time. You guys are the best.
Date: Sep 12, 2013
Name: Nancy W

State/Province:TX

Got nice feedback from recipient. She loved the arrangement!
Date: Aug 15, 2013
Name: Mark D

State/Province:MI